As we proudly join the list of luxurious Manhattan hotels, we know that members of the Westgate Owner family have specific questions about Westgate New York City. We look forward to hosting you! If you have additional questions, please refer to the other FAQs or reach out to us directly.
Q: Where is Westgate New York City located?
A: Westgate New York City sits in the historic Tudor City neighborhood in the heart of Midtown East Manhattan at 304 East 42nd Street, New York, NY 10017.
Q: When was Westgate New York City purchased?
A: The hotel in Manhattan was purchased on June 6, 2018.
Q. When will Westgate Owners be able to book?
A. The property is currently a full-service New York City hotel with no timeshare rooms. Over the next year, we will be preparing for timeshare conversion of some of the rooms at the hotel. In the meantime, Owners can now book with an exclusive discount of up to 20% off the best available nightly rate. Owners are not required to pay Destination Fees, saving them an additional $25 per night.
Q. When will guests check-in and check-out of the hotel?
A. Check-in: 3pm and Check-out: 12pm
Q. Are Westgate Owners able to exchange weeks or use Bonus/Supplemental Weeks in New York?
A. No, since this is a hotel and not a timeshare resort, no timeshare units are available to exchange into at the current time.
Q. What can you tell me about the hotel?
A. The hotel itself, with its gothic revival architecture blended with modern renovations, is a historical landmark recognized by Historic Hotels of America. There are 23 floors with 300 guestrooms in total – 89 in the North Tower and 211 in the South Tower. The hotel contains 248 guest rooms, 39 suites and 13 balcony rooms. Presiding over 42nd Street, this Midtown East hotel is within walking distance of the United Nations and Grand Central Station.
Q. What do the guestrooms provide?
A. The rooms feature contemporary furniture, crown moldings and Italian bathroom countertops. In-room amenities include a down duvet and pillows, comfy club chairs, full private bathroom with shower/tub combination and curved shower rod, work area with ergonomic desk chair, dual-cup coffeemaker, flat-screen TV with premium channels and on-demand movies, laptop-sized safe, alarm clock radio with MP3 connection, blackout curtains, triple pane windows for a more quiet atmosphere and adjustable AC. Some rooms feature a king or queen bed, while others offer two double beds.
Q. Will the units be renovated to become timeshare units?
A. Over the next year, Westgate will be preparing for timeshare conversion of a portion of the rooms at the hotel. In the meantime, Owners receive an exclusive discount of up to 20% off the best available nightly rate. Owners do not pay Destination Fees, saving them an additional $25 per night.
Q: What are the available onsite amenities?
A: Amenities include a 24-hour Business Center, 24-hour Fitness Center, valet parking (fee), dry cleaning, laundry and babysitting services. The Business Center, located in the lobby, boasts high-speed Internet access, desktop computers, a fax machine, printer and photocopier. The Fitness Center is outfitted with weights, cardio and circuit training equipment, along with women's locker rooms, sauna and showers.
Q. What dining options are available?
A. The onsite restaurant serves seasonal soups, salads, artisanal sandwiches and more from 6:30am to 11pm. A snack and coffee bar are also located onsite.
Q. What landmarks are located around the hotel?
A. Nearby attractions include the United Nations Plaza, Empire State Building, New York Public Library, Chrysler Building, Times Square, Madison Square Garden, Rockefeller Center, Radio City Music Hall, The Metropolitan Museum of Modern Art, Grand Central Terminal, Bryant Park, Tudor City Greens, Central Park, American Museum of Natural History, Radio City Music Hall and so much more.
Q. Does the hotel offer meeting space?
A. Yes, the hotel offers 3,500 square feet of meeting and event rooms on the lower, first and second floors of the building. These are ideal for small group meetings of up to 150 people and include function rooms and executive boardrooms. Flexible state-of-the-art technology with high-speed Internet access and catering are also available.
Q. Do the rooms come with a private balcony?
A. Some rooms come with a private balcony that provides stunning views of the city and East River.
Q. What is the size of each hotel room?
A. The average room size is 260 square feet.
Q. Is parking available?
A. Valet parking services are available at the following rates: standard $65/day and SUV $75/day. There is no Owner discount on parking since it is through a third party. There is no onsite parking.
Q. Are parking fees included in the destination fees?
A. No, parking fees are separate.
Q. Which is the closest airport to the hotel?
A. La Guardia Airport is seven miles from Manhattan, while John F. Kennedy International Airport is 15 miles away from Manhattan. Additionally, Newark International Airport is 21 miles from Manhattan and Westchester County Airport is 37 miles from Manhattan.
Q. When was the property built? When was it last renovated?
A. The midtown hotel was constructed in 1931 and last renovated in 2012.
Q. Will there be an Attraction Tickets Desk that sells tickets for area attractions available at the resort?
A. A concierge is available to help with your entertainment questions, including purchasing tickets.
Q. Will housekeeping be the same for Owners as at other Westgate properties?
A. Daily housekeeping will be offered for Owners when renting per night.
Q. Is the hotel pet friendly?
A. Yes, the hotel is pet friendly. Dogs only are permitted up to 75 lbs. combined total weight. Two dogs maximum. A mandatory Cleaning Fee of $170 plus a Pet Deposit of $100, which is returned if there is no damage to the unit, is required at check-in. Breed restrictions apply. No charge for service animals. See Terms & Conditions for full policy details.
Q. What is the minimum check-in age for guests?
A. The minimum check-in age is 21 years old.
Q. Will a security deposit be charged for guests who check-in?
A. Yes, a security deposit of $50 by credit card or $200 in cash per night will be charged as you check into the hotel.
Q. What is the cancellation policy?
A. Unless otherwise stated, cancellations for most reservations must be made 72 hours before arrival by 3pm hotel time to avoid payment of a penalty in an amount equal to the cost of one night's room rate plus applicable taxes. Deposits are refundable if you cancel within your cancellation window. Please check the cancellation policy on your reservation for additional information as some reservations are nonrefundable and/or have certain restrictions that apply.