Westgate New York Grand Central has temporarily closed all hotel operations. Westgate’s main priority continues to be the health and safety of all of our team members, guests and our community. We are grateful to our local and state government, law enforcement, health care workers and the community at large who are working tirelessly to protect the citizens of New York.
If you have a reservation scheduled during the period in which the property is temporarily closed, your reservation will automatically be cancelled and any deposits you made will be refunded automatically – there is no need to call the Westgate Call Center. Please allow up to seven business days for your refund to process.
We are in direct communication with all appropriate health authorities regarding next steps and will continue preparing for our reopening with regular deep cleaning, sanitizing, and enhanced hygiene guidelines for all our resorts.
We thank you for your understanding during this difficult period and we look forward to welcoming you back to New York soon. For up-to-date information, please come back to our website or visit our Official Westgate New York Grand Central Facebook Page.