Westgate Resorts & Accessibility

Westgate Resorts is committed to providing outstanding service and a first-class experience to all of our guests.

Each of our resorts feature resort-wide accessibility features including pool lifts at all of our resort pools, accessible entrance ways to our amenities and facilities including wider doors and ramps in our public areas and elevator access. The specific accessibility features vary by resort and location.

Designated disabled parking spaces are located at several locations around our Resorts and Hotels. Please note that you must display a valid government issued accessibility parking permit in your vehicle.

Our resorts feature accessible guest rooms and suites for our timeshare owners and hotel guests with a range of amenities and facilities that vary based on the resort and unit type. Please visit our resort websites to review the accessibility features of the unit at the specific resort you own at or would like to visit or please contact us so that we can discuss our accessibility options. All of our accessible rooms and suites are non-smoking.

Westgate Resorts admits registered service animals as permitted by law. We may by law inquire as to whether or not the animal on property is a service animal and what task it performs.

Westgate Resorts works with third-party Accessibility Agencies to audit our sites using live testers to assist us in implementing the necessary changes to make our site accessible to everyone including those using a screen reader, magnifier, voice recognition software, captions, alternative text and other assistive devices. We are continuously auditing and updating our website(s) to further improve the accessibility of our site.

We look forward to welcoming you to stay at any of our Westgate Resorts properties. Please call us directly at 888-852-2959 or 407-355-2690 if we can be of further assistance.