WOW Water Slide | Terms & Conditions | World of Westgate Loyalty
WOW Water Slide | Terms & Conditions | World of Westgate Loyalty

World of Westgate Loyalty Program Terms & Conditions

Effective as of February 1, 2022, the loyalty program for Central Florida Investments, Inc., as parent company of Westgate Resorts, Inc. and together with its related entities (collectively “Westgate”) is World of Westgate™ (hereinafter, the “WOW Loyalty Program”). The WOW Loyalty Program operates under the terms and conditions as set out below unless otherwise expressly stated (the “Program Rules”).

The Program Rules govern Westgate’s relationship with members of the WOW Loyalty Program (collectively, “WOW Members,” and individually, a “WOW Member,” “Member,” or “you”), including how Members redeem WOW Loyalty Program privileges (“Privileges”).

ARBITRATION NOTICE: YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US REGARDING THE LOYALTY PROGRAM AND YOUR TIMESHARE OWNERSHIP WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. See Arbitration Section below.

1. Eligibility
Membership in the WOW Loyalty Program is free and available to any individual who purchases a Westgate Resorts timeshare property or who rents rooms from Westgate Resorts and: (a) possesses the legal authority to agree to the Program Rules; (b) resides in a jurisdiction which legally permits participation in the WOW Loyalty Program; (c) provides valid and accurate personal information when enrolling in the WOW Loyalty Program; (d) is not already a Member of the WOW Loyalty Program (i.e. does not already have a WOW Account); and (e) has not previously been terminated from the WOW Loyalty Program.

Once an individual signs up for the Wow Loyalty Program, their benefits begin the next day.

2. Participation and Agreement
To participate in the WOW Loyalty Program, you may enroll online through the WOW Mobile Application, WestgateOwners.com, WorldOfWestgate.com, WestgateReservations.com, MyWestgateVacation.com or visiting WestgateResorts.com (the “Site”) and set up a WOW Loyalty Program account (a “WOW Account”) in accordance with the on-screen instructions. You may also enroll by calling our Westgate Contact Support Center at 800-925-9999 (for Owners) or 877-729-0390 (for Non-Owners).

By opening a WOW Account to receive and redeem Privileges of the WOW Loyalty Program, you agree that:

  • you have read and accept these Program Rules; and you have read and accept the Site and Website Terms of Use which are incorporated by reference herein; and

  • you consent to the collection, use and disclosure of your personal data by Westgate and of its partner programs, and their authorized third-party agents and licensees in accordance with Westgate’s Privacy Policy.

3. General Conditions
Membership in the WOW Loyalty Program is subject to these Program Rules. Westgate reserves the right to alter or modify the WOW Loyalty Program at any time in Westgate’s sole discretion without notice to Members, including without limitation, the right to add, modify, delete or otherwise change any provision of the Program Rules or any aspect of the WOW Loyalty Program, including without limitation, any procedure, the Levels and the Privileges, each as defined below. Some benefits may be temporarily unavailable based on adjusted protocols due to the ongoing pandemic or business demands. These include but are not limited to daily maid service for the Elite tier, adjusted opening schedules for restaurants or theme parks or other items. Privileges are subject to availability and vary by resort. Please contact the resort prior to making a reservation to learn more about the available privileges associated with the property.

Westgate further reserves the right to terminate the WOW Loyalty Program at any time without notice to Members. Since any changes will be posted on the Site, Members should check this page regularly. Westgate will also attempt to alert Members of material changes via email sent to the most recent email address provided to Westgate through the WOW Loyalty Program. Continued membership in the WOW Loyalty Program following any changes to these Program Rules constitutes acceptance of such changes.

Westgate reserves the right to audit any Member’s WOW Account at any time and require that each Member display their personal QR code via the WOW Loyalty App and present identification to receive on-property benefits. Westgate reserves the right, in its sole discretion, to discontinue participation for any Member who acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Program Rules or any portion of the WOW Loyalty Program. Westgate also reserves the right to discontinue participation for any Member who (i) acts or is reasonably suspected of acting in a fraudulent, dishonest or improper manner in connection with the WOW Loyalty Program, including sharing their discounts with others not on their account; (ii) acts in a manner that is deemed detrimental to the WOW Loyalty Program or Westgate, as determined by Westgate in its sole discretion; (iii) is ejected from any Westgate location for any reason; or (iv) is in breach of the terms of Westgate’s Contract for Purchase and Sale or online rental booking Privacy Policy as well as Terms and Conditions, as determined by Westgate in its sole discretion. Westgate’s termination of Member’s membership will result in immediate removal from the WOW Loyalty Program and the individual will have no right to use or access the Privileges. Westgate’s decisions and interpretations of these Program Rules shall be within Westgate’s sole discretion and are final and binding. Members are responsible for remaining knowledgeable as to the Program Rules. Westgate is not responsible for incorrect or inaccurate transmission of information regarding the WOW Loyalty Program, or problems related to any of the equipment or programming associated with the WOW Loyalty Program.

Member is responsible for reading and understanding the Program Rules and other communications from Westgate about the WOW Loyalty Program in order to understand his/her rights, responsibilities, and status in the WOW Loyalty Program. If a Member has any questions about the WOW Loyalty Program or these Program Rules, the Member should contact Member Support at WOWLoyalty@wgresorts.com or call 800-925-9999 (for Owners) or 877-729-0390 (for Non-Owners).

4. Levels of the WOW Loyalty Program








Member will be deemed a certain “Level” in the WOW Loyalty Program depending on: 1) their status as a Rental Guest or an Owner and/or 2) the ownership tier that they fall into. A Member will be deemed a Level upon registration for the WOW Loyalty Program and entering into a Rental or Owner Agreement as described below:
LEVELStatus/Ownership Tier
MEMBERNon-Owner, Resale Owner
SILVEROwner of Developer Purchased Timeshare Interests costing between 0 - $19,999
GOLDOwner of Developer Purchased Timeshare Interests costing between $20,000 – $39,999
PLATINUMOwner of Developer Purchased Timeshare Interests costing between $40,000 - $89,999
ELITEOwner of Developer Purchased Timeshare Interests costing $90,000 or more

Someone at the Member Level may attain a different Level described above upon becoming an Owner by purchasing a timeshare account directly from the developer. Owners may also move up or down in Levels depending on whether they purchase or sell their timeshare or purchase an additional timeshare directly from Westgate or trade up or down their timeshare. The Level will be based on the aggregate total of the purchase price of the timeshare interests purchased directly from Westgate and currently active. Westgate reserves the right, in its sole discretion to alter or modify the qualifications or criteria required to meet the Levels. Westgate reserves the right to determine the eligibility of any timeshare interest and correctly assign it to the appropriate level. Each timeshare interest may only count toward one WOW Loyalty account.

Once an Owner is enrolled in the Wow Loyalty Program, if they upgrade/downgrade (trade) their timeshare account, their level will be determined as follows:

  • If the Owner has a traded account, they will have access to previous benefits until down payment is completed on the new account.

  • Loyalty tiers assigned based on combined purchase price of active timeshare accounts. Resale Owners that have purchased their timeshare week(s) from any third party and not directly from Westgate, itself, are not eligible for Silver, Gold, Platinum and Elite tier levels.

Loyalty tiers assigned based on combined purchase price of active timeshare accounts. Resale Owners that have purchased their timeshare week(s) from any third party and not directly from Westgate, itself, are not eligible for Silver, Gold, Platinum and Elite tier levels.

Members whose resorts have been sold, will not qualify for status above Member Level. These currently include the following resorts:

  • Resort 1 – Seasons Resort

  • Resort 2 – Club Orlando

  • Resort 6 – Westgate Miami Beach

  • Resort 12 – Blue Tree Resort

  • Resort 38 – Westgate Tunica Resort

  • Resort 30 – Westgate South Beach

  • Resort 45 – The Lodge at Westgate Park City Resort & Spa

  • Resort 50 – The Lodge at Westgate Park City Resort & Spa

Anyone in a tier above Member may be downgraded to the Member tier upon the sale of their timeshare resort or their timeshare interest.

5. WOW Loyalty Program Privileges
Members who achieve a certain Level may be able to redeem Privileges at participating properties as further described below. Privileges may not be combined with other select promotions, offers or discounts, and are not valid for reservations or groups if a Non-Owner books through any third-party including an online travel agency, wholesaler or any channel that is not a direct booking with Westgate. For Owners who are Silver, Gold or Platinum level, if they sign up for the WOW Loyalty Program and have an existing reservation, they may use their benefits on their reservation. If a Non-Owner signs up for the WOW Loyalty Program with an existing reservation booked directly through Westgate, they may apply their benefits, too, as long as they signed up for the WOW Loyalty Program at least 72 hours in advance of their check-in date of their upcoming reservation. Loyalty benefits for non-owners will be accessible to the Member 72 hours after a non-owner signs up for the loyalty program.

6. Disclaimer and Limitations
Neither Westgate, nor its parent, subsidiaries or affiliated companies will be responsible for any loss, injury or damage of any kind incurred by Member or anyone else in connection with Member’s participation in the WOW Loyalty Program.

THE WOW Loyalty Program IS OFFERED “AS IS” AND “AS AVAILABLE.” Westgate MAKES NO WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE WOW Loyalty Program AND Westgate HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE WOW Loyalty Program, AND ANY PURCHASES OR PRIVILEGES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Westgate SHALL NOT BE LIABLE TO ANY MEMBER OR OTHER PERSON FOR ANY DIRECT, COMPENSATORY, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTORY RIGHTS OR ANY OTHER BASIS ARISING OUT OF, OR CONNECTED WITH, THE WOW Loyalty Program, OR ANY PRIVILEGES, EVEN IF Westgate HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES WERE FORESEEABLE. IN THE EVENT ANY OF THE FOREGOING LIMITATIONS OF LIABILITY ARE VOID OR NOT EFFECTIVE, MEMBER AGREES THAT THE TOTAL LIABILITY OF Westgate SHALL IN NO CASE EXCEED $25.

7. Miscellaneous

  • Unless otherwise expressly stated herein, Benefits or privileges may not be assigned, sold or otherwise transferred by the Member, by operation of law or otherwise. If the Owner sells or transfers their week or engages the services of any timeshare exit company, Loyalty membership and benefits shall be suspended. This shall not apply to permitted transfers to immediate family members. Notwithstanding the foregoing, if an Owner owns two weeks, but on week one – they are the primary account holder and on week two – they are the secondary account holder, these accounts can be combined into one Loyalty Membership, if the primary account holders on both accounts agree to do so.

  • The WOW Loyalty Program is subject to all applicable laws and regulations and is void where prohibited by law.

  • By participating in the WOW Loyalty Program, Member consents to and authorizes Westgate to collect information about the Member in accordance with the terms of the Privacy Notice.

  • Privileges are not Member’s property and may be revoked, canceled, limited or modified at any time.

  • These Program Rules constitute the entire understanding between Westgate and Member with respect to the WOW Loyalty Program, and supersede any and all prior communications, whether written or oral.

  • ARBITRATION OF DISPUTE - IMPORTANT NOTICE AFFECTING YOUR RIGHTS: In the event of any controversy between the parties, including but not limited to any claim, dispute, suit, demand, cross claim, counterclaim or third party complaint (whether statutory, in tort or otherwise) arising out of or relating to WOW Loyalty Program and the interpretation or validity of these Terms, including the validity, scope or applicability of this arbitration provision (also “Agreement”), shall be determined by binding arbitration. This arbitration provision is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq. and not by any state rule or statute governing arbitration. THE PARTIES AGREE THAT ARBITRATION SHALL BE HEARD BY A SINGLE ARBITRATOR. YOUR CLAIM WILL NOT BE BROUGHT IN COURT AND NEITHER A JUDGE NOR A JURY WILL HEAR YOUR CLAIM. YOU MAY ASSERT A CLAIM IN ARBITRATION ONLY ON AN INDIVIDUAL BASIS AND NOT IN ANY REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL OR CLASS, COLLECTIVE OR MASS ACTION. FURTHER, THE PARTIES AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OF MORE THAN ONE PERSON'S CLAIMS. The Arbitration shall be administered by the American Arbitration Association (“AAA”), 335 Madison Ave., Floor 10, New York, NY 10017-4605 (www.adr.org), or JAMS, 1881 Von Karman Ave., Suite 350 Irvine, CA 92612 (www.jamsadr.com). Arbitration shall be administered according to the arbitration service’s commercial arbitration fee schedule and the service’s current commercial rules and procedures except that: 1) the parties expressly waive the applicability of any rule governing class, collective or mass action; and 2) the parties agree that any specific arbitration procedure provided for herein shall apply to the arbitration proceeding. The arbitrator shall be neutral and independent and shall comply with the selected arbitration service’s code of ethics. Additionally, the arbitrator shall be guided by and apply the Federal Rules of Evidence and “governing substantive” law. The arbitrator’s award shall be final and binding on all parties, but subject to review in accordance with applicable statutes, rules and regulations governing arbitration awards. Judgment on the arbitration award may be entered in any court having jurisdiction over the parties. If a party fails to comply with the arbitrator’s award, the other party may petition a court having jurisdiction to enforce the award.

  • Notwithstanding the above, YOU MAY CHOOSE TO PURSUE A FUTURE CLAIM IN COURT AND NOT BY ARBITRATION IFYOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN 45 DAYS FROM THE DATE OF ENTERING THE WOW LOYALTY PROGRAM. You may opt out of these arbitration procedures by calling (844) 311-6211 or via the internet by completing the opt-out form located at www.westgateoptoutform.com. Any opt out received after the opt-out deadline will not be valid and you must pursue your claim in arbitration. Whether you accept this arbitration agreement or opt out of arbitration so you can proceed in court, you acknowledge and agree that, in any court case you may file, you WAIVE THE RIGHT TO A TRIAL BY JURY AND THAT YOU CANNOT FILE A CLAIM IN A REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL, OR FILE A CLAIM AS A CLASS, COLLECTIVE OR MASS ACTION OR PARTICIPATE IN A CLASS ACTION.

  • While Westgate will use its best efforts to ensure accuracy of WOW Loyalty Program information, printing errors occasionally occur. Westgate reserves the right to correct such errors at any time in its sole discretion.

List of Privileges of the WOW Loyalty Program
Privileges are subject to the provisions in these Program Rules. All capitalized terms herein have the same meaning as those set forth in the Program Rules or the Owner’s Contract for Purchase and Sale and online booking. No substitution of Privileges may occur, except in the sole discretion of Westgate. Privileges are subject to change at any time without notice. Privileges are subject to availability and vary by resort. For example, not all resorts have casinos, cabanas or water parks.

Important disclosures regarding Privileges referenced below:

  1. Discounts (including food and beverage discounts) cannot be applied to alcohol, lottery, tobacco products or room service purchases or where prohibited by law.

  2. Additional offers and discounts may not be combined with the WOW Loyalty Program or WOW Casino Rewards. Discounts from the WOW Loyalty Program may not be combined with WOW Casino Rewards.

  3. Annual Resort Credit: Gold ($50), Platinum ($100) and Elite ($200) Owners receive an Annual Resort Credit beginning in 2022. The credit is awarded based on the Owner’s usage year. In order to receive the Annual Resort Credit, all of the Maintenance and Taxes (“M&T”) be paid on time which generally means payment received by January 2. The total amount credited is listed above and does not increase per number of weeks owned/villas occupied.

    - To receive the Annual Resort Credit, an Owner’s M&T must be paid timely by January 2. Westgate shall automatically provide for a payment grace period through January 15.

    - The Resort Credit is awarded annually if the Owner owns a vacation ownership account with occupancy every year. If an Owner owns only Even or Odd years, the Resort Credit will be applied only on the even or odd year associated with their ownership.

    - Loyalty Delinquency
    o After January 15, if their M&T isn’t paid timely, WOW Loyalty Benefits will be suspended.
    o The Collections Department may reinstate an Owner’s membership and their Annual Resort Credit, subject to the parameters of their Department Leadership.
    o If a reinstatement is approved, M&T must be paid at least 14 days prior to Owner’s arrival, and Annual Resort Credit may only be reinstated up to 50%.
    o If M&T is paid at the Front Desk, the Annual Resort Credit will not be reinstated.

  4. Using the Annual Resort Credit
    - Owners may use the credit at Westgate Resorts owned stores/outlets on-property and must charge the purchase to their room folio. Upon check-out the credit will be automatically applied to their room folio balance. A credit card may be required to open a room folio to secure payment for any items above the Annual Resort Credit amount.
    - A minimum $25 resort charge will trigger the Annual Resort Credit. The Owner will not need to request that the credit be applied.
    - If there is less than a $25 resort charge or the allocated per day amount, the Owner will receive a notification via the Westgate Resorts Mobile App asking them to authorize the use of their Annual Resort Credit.
    - Please be aware there is no cashback option and that the credit is non-refundable and non-transferable.
    - The Annual Resort Credit can only be used in maximum increments of $25 per day for Gold and Platinum and $50 per day for Elite.
    - The Annual Resort Credit must be used in the year it is awarded and is not limited to one stay. If it is not used in its entirety on an Owner’s initial visit, the remaining balance can be carried over to another stay within the same year and can be applied to rented time or non-ownership time that same year.
    - The Annual Resort Credit cannot be rolled into the following year.
    - For resorts including Westgate Las Vegas Resort & Casino, the Annual Resort Credit will apply only to charges from Westgate-owned outlets; not third-party outlets. (*Note: If a Gold, Platinum, or Elite Owner is staying at Westgate Las Vegas, they can only use their Annual Resort Credit at that location. For all other resorts, an Owner may use their Annual Resort Credit at such resort during their active reservation, as well as any other Westgate Resort they visit, excluding Westgate Las Vegas.)
    - If an Owner checks in prior to December 31 and then stays into the next calendar year, the Annual Resort Credit will be available to the Owner during their consecutive stay.
    - Under all circumstances, in order to be able to use the Resort Credit, it is necessary for reservations to be tied to Owner's WOW Loyalty account number.

  5. Mortgage Delinquency
    - If an Owner becomes delinquent any payments to Westgate or their Home Owners Association for 60 or more days, their WOW Loyalty Membership Tier Level and benefits are automatically suspended.
    - If multiple accounts are owned, they must be current on all accounts. If they become delinquent on one, they cannot access benefits.
    - When the account becomes current again, the Membership Tier Level and benefits will be reinstated and return as it was prior to delinquency.

  6. Westgate Owner Referral Privileges: Travel Partners Discounted Enrollment Available for Owners who sign up on property only.

  7. Developer Exchange: Complimentary while reserving your Week to exchange to another Westgate resort. Developer Exchange Program availability is subject to program availability at the sole discretion of Westgate.

  8. Rental Nights at Westgate Resorts & Hotels: Westgate shall provide a discount based off of the published Best Available Rate Plan. Discounts are subject to rate plan and program availability solely at the discretion of Westgate. Guest will be required to show proof of Loyalty Membership upon check-in via their QR code in the Westgate Resorts Mobile App. If a Guest books the discounted Loyalty Member Rate Plan but is not a Loyalty Member and cannot show proof upon check-in, the discounted Loyalty Member Rate Plan will be revoked and the Guest will be charged the Best Available Rate.

    A Loyalty Member may only rent two (2) rooms concurrently at any given time at the Loyalty Member Rate Plan. Any violations of this Benefit may result in the cancellation of the reservations booked. If Loyalty Member is a Timeshare Owner, Owner account must be in good standing and current within 72-hours of scheduled check-in or reservation may be automatically canceled with forfeiture of deposit.

    These Terms supplement the Policies & Fees for Nightly Rental Reservations which are available at: https://www.westgateresorts.com/terms-and-conditions/ [westgateresorts.com]

  9. Details regarding Specific Benefits:
    Complimentary Westgate Cruise & Travel Collection Membership Level
    Silver, Gold and Platinum Owners receive a Silver membership with Westgate Cruise & Travel Collection Program by arrivia. Elite Owners receive an Elite membership with Westgate Cruise & Travel Collection Program by arrivia. This benefit is available for use upon enrollment and does not expire. The use or participation in the benefit is completely voluntary.
    Pool Cabana Access
    Discount is valid for cabanas located onsite at Westgate Las Vegas Resort & Casino and at Westgate Lakes Resort & Spa’s Treasure Cove Water Park. Pool Cabana reservations are strongly encouraged to be booked in advance. Reservations are on a first come first served basis and are not guaranteed. Limited to one use per stay.
    Guaranteed Early Check-in
    Privilege is subject to availability and valid for Platinum and Elite Owners only. Check-in time is 4:00PM, and early check-in is defined as check-in prior to 4:00PM, but not before 8:00AM.
    Discounted Resort & Destination Fees
    Members receive a discount of up to 50% off on Resort and Destination Fees.
    Privileges may not be combined with other select promotions, offers or discounts, and are not valid for reservations or groups if a Non-Owner books through any third-party including an online travel agency, wholesaler or any channel that is not a direct booking with Westgate. If a Members signs up for the WOW Loyalty Program with an existing reservation booked directly through Westgate, they may apply their benefits, as long as they signed up for the WOW Loyalty Program at least 72 hours in advance to their check-in.

    Silver, Gold, Platinum and Elite Owners are not required to pay Resort and Destinations Fees.

    For the current list of Resort and Destination Fees & Policies, please click here.
    Complimentary In-Room Wi-Fi
    Members and Silver Owners receive Standard Wi-Fi, while Gold, Platinum and Elite Owners receive High-Speed Wi-Fi. Wi-Fi speeds will be systematically assigned.
    Participating resorts may offer general OPEN ACCESS Wi-Fi to everyone.
    Westgate Resorts Water Park Access
    Members receive 25% off admission to Treasure Cove Water Park at Westgate Lakes Resort & Spa, Shipwreck Island Water Park at Westgate Vacation Villas and Town Center Resort and Wild Bear Falls Water Park at Westgate Smoky Mountain Resort & Water Park.
    Silver, Gold, Platinum and Elite Owners receive complimentary access to Westgate Resorts Water Parks while using their vacation ownership week.
    This benefit as well as other benefits, with the exception of the F&B discount and discount at Westgate Owned Stores/Outlets, can only be utilized when an Owner is staying on-property.
    Daily Housekeeping Service
    This benefit is subject to availability and valid only for Elite Owners.

    The owner may request complimentary housekeeping upon check-in.
    Access to On-Property Owner Parties
    When parties occur, Owners will be notified via email and asked to sign up to attend and is available on a first come, first served basis.
    Food & Beverage Restaurant Discount
    Silver and Gold Owners receive 15% off at the locations listed below. Platinum Owners receive 20% off and Elite Owners receive 25% off. Discount excludes alcohol, lottery, tobacco, and room service.
    Discount at Westgate Resorts Owned Stores/Outlets Nationwide
    Members receive 10% off. Silver and Gold Owners receive 15% off. Platinum Owners receive 20% off. Elite Owners receive 25% off. For complete listing of outlets, please see above list.
    Serenity Spa by Westgate Discount
    Silver and Gold Owners receive 15% off at Serenity Spa by Westgate locations at Westgate Las Vegas Resort & Casino, Westgate Lakes Resort & Spa, Westgate Park City Resort & Spa, and Westgate Smoky Mountain Resort & Water Park. Platinum Owners receive 20% off and Elite Owners receive 25% off.
    Westgate Las Vegas Resort & Casino Privileges
    Gold Owners receive 10% off, Platinum Owners receive 15% off and Elite Owners receive 20% off shows at Westgate Las Vegas Resort & Casino.
    Silver, Gold and Platinum Owners receive access to The Westgate Club. Elite Owners receive access to High-Roller Diamond VIP Lounge. For access to the lounge, please see Concierge services onsite at Westgate Las Vegas Resort & Casino.
    Platinum Owners receive 50% off airport car service pick-up and drop-off only at Westgate Las Vegas Resort & Casino (once per year). Elite Owners receive complimentary airport car service pick-up and drop-off only at Westgate Las Vegas Resort & Casino (once per year). After booking their reservation and then booking flights, Platinum and Elite Owners can contact Westgate Las Vegas Resort & Casino directly at 702-732-5111 to arrange their airport car service.
    Elite Owners receive an invitation to a complimentary annual Executive Meet & Greet Event at Westgate Las Vegas Resort & Casino only.
    Gold, Platinum and Elite Owners receive Priority Tee Times as Las Vegas Country Club. Privilege is subject to availability. Owners must contact Casino Services at 702-732-5151 for golf reservations.

    FOUNDER’S AND PRESIDENT’S CLUB OWNERS
    Founder’s Club Owners and President’s Club Owners will continue to receive their existing benefits (with the exception of President’s Club Owners Nightly Rental discounts), while being granted additional privileges with the new WOW Loyalty Program.

    Founder’s Owners are included at the Gold Tier Level of the program and President’s Club Owners are included at the Elite Level. However, there are some Loyalty benefits that do not directly align with their Club benefits.

In these instances, the Owners will receive the highest discount amount, if they show proof of Ownership at the outlets on-property or when booking their nightly rental reservation. The discounts cannot be combined.

- Founder’s Club Owners currently receive:
o 25% off Spa, Retail, and F&B purchases at Westgate Las Vegas Resort & Casino.

- President’s Club Owners currently receive:
o 50% off Spa, Retail, and F&B purchases at Westgate Las Vegas Resort & Casino.

- President’s Club Owners previously received:
o 50% off Nightly Rental Rates but will now receive the same benefit as an Elite Owner of 40% off.

As of February 1, 2022 the Founder’s and President’s Club programs will not have any new owners and the Loyalty Program will be the only incentive program utilized at the point of sale. Current Club Members will enjoy their benefits which may be amended per the terms of the respective Clubs.

Current Participating Properties:

  • Westgate Blue Tree Resort

  • Westgate Branson Woods Resort

  • Westgate Branson Lakes Resort

  • Cedar Ridge & Logger’s Pointe

  • Westgate Cocoa Beach Resort

  • Harbour Beach Resort

  • Westgate Flamingo Bay Resort

  • Westgate Lakes Resort & Spa

  • Westgate Las Vegas Resort & Casino

  • Westgate Leisure Resort

  • Westgate Myrtle Beach Oceanfront Resort

  • Westgate New York Grand Central

  • Westgate Painted Mountain Resort

  • Westgate Palace Resort

  • Westgate Park City Resort & Spa

  • Westgate River Ranch Resort & Rodeo

  • River Terrace Resort and Convention Center

  • Westgate Smoky Mountain Resort & Water Park

  • Westgate Towers Resort

  • Westgate Towers North Resort

  • Westgate Town Center Resort

  • Westgate Vacation Villas Resort

  • Wild Bear Inn

  • Westgate Historic Williamsburg Resort

Current Participating Stores/Outlets and Restaurants:

  • Westgate River Ranch Resort & Rodeo
    o Smokehouse Grill
    o Western Store
    o General Store
    o River Ranch Cattle Company

  • Westgate Lakes Resort & Spa
    o Serenity Spa
    o Cordovano Joe's Pizza/Marketplace Deli
    o Sid’s Bistro
    o Drafts Sports Bar & Grill
    o Treasure Cove Water Park – Buccaneer Galley

  • Westgate Palace Resort
    o Drafts Sports Bar & Grill

  • Westgate Vacation Villas Resort & Westgate Town Center Resort
    o Drafts Sports Bar & Grill
    o Joe's Marketplace & Deli
    o Cordovano Joe's Pizza
    o Sid’s Bistro
    o Ice Cream/Coffee Café
    o Jolly Roger's Galley
    o Villa Italiano Chophouse
    o Los Amigos Mexican Grill & Tequila Bar

  • Westgate Cocoa Beach Resort
    o Aloha Tiki Bar & Café

  • River Terrace Resort and Convention Center
    o Drafts Burger Bar

  • Westgate Smoky Mountain Resort & Water Park
    o Southern Comfort
    o Serenity Spa
    o Marketplace
    o Smokey Mountain Ice Cream Shop
    o Roaring Fork Snack Bar

  • Wild Bear Inn
    o Wild Bear Tavern

  • Westgate Myrtle Beach Oceanfront Resort
    o Drafts Sports Bar & Grill
    o Marketplace/Café

  • Westgate Branson Woods Resort
    o Drafts Sports Bar & Grill
    o Marketplace
    o Ice Cream Shop
    o Cordovano Joe's Pizza

  • Westgate Park City Resort & Spa
    o Drafts Burger Bar
    o Edge Steakhouse
    o Serenity Spa
    o Marketplace
    o Coffee Bar

  • Westgate Las Vegas Resort & Casino
    o Benihana
    o Sid's Café
    o Silk Road Asian Bistro
    o Rikki Tiki Sushi
    o Fortuna
    o Fresh Buffet
    o Super Book®
    o Drafts/Joe's
    o The International Bar/Nacho Tacos Authentic Mexican
    o Edge Steakhouse
    o Blyss Accessories & Apparel
    o The Cabana Shop
    o Fresco Italiano
    o Bar Sake & Robata Grill
    o Westgate Gift Shop

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