Terms & Conditions

Special Notices: By using this Site, you expressly agree to the following terms and conditions: By providing your name, address, telephone, or electronic mail address (collectively my "Contact Information") or otherwise using this Site, you consent to and request for us to contact you to discuss this offer and the services and products we provide. Providing your Contact Information and your use of our Site shall be construed as a business inquiry by you of Central Florida Investments, Inc. and Westgate Resorts, LTD (collectively "Westgate"), even though neither entity may be affiliated with, or responsible for, the content contained on this Site. Westgate is thereby authorized by you to make a return telephone call to you and you agree that Westgate may contact you using an automated telephone dialing system, prerecorded message, or by electronic mail. You agree to hold Central Florida Investments, Inc., Westgate Resorts, LTD, and their related or affiliated companies harmless and hereby release and indemnify their agents and employees from any and all liability that may arise from entering your Contact Information or accessing this Site.

Resort Preview Vacation Offer: Offer is designed for married, cohabitating, or engaged couples with a verifiable annual household income of $50,000 USD for U.S. Citizens, $100,000 USD for single U.S Citizens, and $100,000 USD for Canadian and U.K. Citizens; if traveling to Las Vegas $60,000 USD for married, cohabitating, or engaged couples. Income excludes any and all income derived from unemployment, alimony, child support, or disability. Qualified married, cohabitating or engaged couples are individuals between the ages of 28 to 68 or qualified singles between the ages of 30 to 68. Participants must attend a ninety (90)-minute discovery tour and sales presentation of Westgate Resorts, Ltd. If married, cohabitating or engaged, both individuals must attend presentation together and present a valid major credit card; no pre-paid cards or reloadable cards accepted. Guest(s) must have a valid credit card in their name with an available line of credit to hold resort security deposit and taxes upon check-in. If married, cohabiting, or engaged both parties must provide proof of matching addresses by presenting valid photo government identification, such as a driver's license. Qualified participants traveling to Orlando must speak English, Spanish or Portuguese fluently; if traveling to any other Westgate location, English fluently. Current Westgate owners may qualify for certain promotions if the above criteria have been met and their account is in good standing. CFI/Westgate Resorts employees and their immediate families are not eligible for this promotion. Minimum requirement may be higher and other qualifications may vary, based on destination and travel season.

This Offer is not considered free travel. Subject to qualifications, this Offer is available to citizens of the United States and in countries where registered. Travel must be completed within six (6) months from the date of purchase or as otherwise stated in the Offer. Persons who have toured any Westgate Resort location within the last six (6) months, have participated in a Westgate discounted promotional Offer requiring a tour more than twice in a lifetime, are traveling as part of a group (three or more couples or singles traveling together on separate packages) or are attending/participating in a sporting event, convention, or family reunion will result in a surcharge of up to $300.00 plus the retail rate of any discount attraction tickets that were included in the vacation package. Failure to qualify and attend the sales presentation will result in a surcharge of up to $300.00 plus the retail rate of any discount attraction tickets that were included in the vacation package. Consumption or the influence of alcohol is not permitted during the sales presentation. Guest(s) will be refused to tour without refund and subject to a surcharge of up to $300.00 plus the retail rate of any discount attraction tickets that were included in the vacation package. Guest(s) cannot reside within sixty (60) miles of the destination resort. A nightly resort fee plus tax will apply to packages that are determined to be non-qualified at Westgate's sole and absolute discretion.

Accommodations price shown is good for two (2) adults and up to two (2) children, under the age of eighteen (18), in a studio villa or hotel room during value season, unless otherwise noted. Reservations are first-come, first-served, based upon availability and inventory. Travel during peak season, holidays and special events are subject to a surcharge. Additional nights, larger units and discounted attraction tickets are available. Accommodations provided by Central Florida Investments (CFI) and Westgate Resorts, Ltd. Alternate accommodations may be used if Westgate Resorts is not available. This Offer is non-transferable and is not valid in conjunction with any other promotion. Limit one (1) per household. Blackout dates may apply as defined by Westgate Resorts in its sole and absolute discretion. Westgate reserves the right to change the tour date and/or tour time and/or location or to cancel any duplicate and/or conflicting reservation without notice to end user. The tour date and/or tour time cannot be changed by the guest(s) within two (2) weeks of the check-in date. Certain holiday and peak dates require owner sponsorship. Be advised that you may not be eligible for all premiums offered in this promotion.

This Offer is void where prohibited by law. All federal, state, and local laws and regulations apply. This Offer cannot be transferred, exchanged for cash and/or monetary consideration, or used in conjunction with any other Offer, promotion, or certificate. This Offer shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to principles of conflicts of law. By accepting this Offer, the end user agrees that Westgate Resorts will not be held liable for any actual or potential losses, including without limitations, compensation or consequential damages arising out of this Offer or in connection with or by misrepresentation by a third party. Westgate Resorts is not to be held responsible for any act of God, or any other circumstances beyond its control. Westgate reserves the right to change these terms and conditions without notice. These Terms and Conditions are final and cannot be changed or altered by any statement, merchant, or representative of any unauthorized person(s). No other representations, oral or otherwise, are valid in conjunction with this Offer. Average retail value for packages shown is between $99 and $1000 per night based on travel season. Offers are not directed to residents in any state and do not constitute an Offer in which a registration of the timeshare plan is required but in which registration requirements have not yet been met. This project is registered with the New Jersey Real Estate Commission. Registration does not constitute an endorsement of the merits or value of the project. Obtain and read the Public Offering Statement before signing anything. WGL NJREC: 96/4-821, 98/4-862. Fla. Seller of Travel Ref. No. ST32029. An offering statement has been filed with the Iowa Real Estate Commission and is available from the developer upon request. Massachusetts Residents: The Westgate Lakes Resort has been registered with the Massachusetts Board of Registration of Real Estate Brokers and Salesmen Registration: F1149-01-01. Indiana Registration: T.S. 99-1008. [DC1] Recovery Fund for Consumers Damaged By Seller of Travel [DC2] CST: 2052822-50. Registration as a Seller of Travel does not constitute approval by the state of California. The complete Offering terms are in an Offering plan available from sponsor. Offer expires 12/31/2017or as specified in the Offer.

If participating in the Westgate Event Series: Owner(s) must have owned with Westgate for at least six (6) months, have their account is in good standing, and be gainfully employed. Owners must travel with all individuals listed on their deed and attend the event with a qualified referral (excludes children of owners). Westgate Event Series package rates do not apply to groups (three or more couples or singles traveling together on separate vacation packages). Owner Event Series packages are non-refundable after purchase. Participants in the cruise events must adhere to current cruise line Terms and Conditions in which participant is traveling. Participants must travel with a valid passport; subject to terms and conditions set by cruise line participant is traveling.

Ticket Policy: The credit card used to purchase your ticket order along with a matching Driver's License will be required to be presented to redeem your ticket voucher. Except for those tickets purchased through and/or as part of Westgate's Event Series, any and all tickets are non-refundable once a ticket voucher has been issued for the ticket(s) at the Westgate Welcome Center. Tickets purchased through and/or as part of Westgate's Premiere Owner Event Series are not refundable after purchase. Westgate reserves the right to substitute lodging and/or gifts and/or tickets and/or vouchers with comparable items of equal or greater value.

Taxes and Fees: Purchaser is responsible for any and all taxes, fees, and/or other government and/or airport-imposed charges. End user is responsible for any and all outstanding charges and fees incurred before, during, or after their stay, including but not limited to tips, gratuities, meals, beverages, alcohol, and/or transportation costs except transportation to Premiere Owner Event packages and Cruise Owner Event packages; transportation to and from port will be provided by Westgate Resorts' or an affiliated transportation company. Any date changes or cancellations made within seven (7) days prior to arrival will be subject to a $25 service fee. Date changes made within seventy-two (72) hours prior to arrival will be subject to a charge of $25 plus the first night's room rate at the non-promotional rate.

Nightly Rental Reservations: Prices quoted are starting rates only, per room, per night, in U.S. dollars, and are subject to availability at time of reservation. Prices may change without notice. Certain blackout dates, seasonal upgrade charges, day of arrival and length of stay restrictions may apply, and may vary by arrival date. Rates do not include taxes and gratuities unless otherwise noted. Offers are not applicable to groups, nor combinable with other special offers or promotions.

Guarantee/Deposit Policy: A standard one-night deposit with a credit card is required to guarantee a reservation. The standard deposit is calculated based upon one night's room rate plus room tax. Packages and other special offers may require a deposit of the full cost/price related thereto. In addition, packages and special offers may contain additional restrictions relating to cancellations. A $50 credit card or $200 cash deposit is required at check-in for incidentals.

Westgate Flamingo Bay Resort – A $300 credit card or cash deposit is required at check-in for incidentals.

Cancellation Policy: Cancellations for most reservations must be made 72 hours before arrival by 4pm hotel time in order to avoid payment of a penalty in an amount equal to the cost of one night's room rate plus applicable taxes. Deposits are refundable if you cancel within your cancellation window. Please check the cancellation policy on your reservation for additional information as some reservations are non-refundable and/or have certain restrictions that apply.

Westgate River Ranch Resort & Rodeo - Cancellations must be made 7 days prior to arrival by 4pm hotel time in order to avoid payment of a penalty equal to the cost of one night's room rate plus applicable taxes.

Westgate Park City Resort & Spa - During Park City's Ski Season (11/18/2016 - 4/14/2017) cancellations must be made 30 days prior to arrival by 4pm hotel time in order to avoid payment of a penalty equal to the cost of one night's room rate plus applicable taxes. The Cancellation Policy reverts back to the typical policy outside of ski season.

Tax Policy: Taxes are estimated based on a (tax %) % per room per night tax. Changes in taxes applied after booking may affect the total rate for your stay.

Resort Fee Policy: A Nightly Resort fee, plus applicable tax, is applied per room to each hotel reservation and includes services and amenities that are sure to enhance your experience at the resort.

Westgate Blue Tree Resort - The Nightly Resort fee of $4.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access & Sports Equipment, Mini Golf, Board Games and Boarding Pass Printing.

Westgate Flamingo Bay Resort – The Nightly Resort fee of $16.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Shuttle Bus Transportation to and from the Strip and the Westgate Las Vegas Resort & Casino, Outdoor Sports Equipment, Fitness Center, Daily Newspaper and Boarding Pass Printing.

Westgate Lakes Resort & Spa - The Nightly Resort fee of $12.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Putt Putt Golf, Boarding Pass Printing, Bike Rentals, and Sports Equipment Rentals

Westgate Las Vegas Resort & Casino - The Nightly Resort fee of $29.95 +tax includes the following resort services: WiFi Internet Access for Three Devices Throughout the Resort (excluding the convention center), Local Calls, Access to the Fitness Center for Two Adults per Day and In-Room Safe.

Westgate Leisure Resort - The Nightly Resort fee of $4.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, In-Room Safes, Mini Golf, Sand Volleyball Court, Gas Grill Access, Board Games and Boarding Pass Printing.

Westgate Myrtle Beach Oceanfront Resort - The Nightly Resort fee of $14.99 +tax (Summer)/$9.99 +tax (other months) includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center and In-Room Safe.

Westgate Palace Resort - The Nightly Resort fee of $9.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access & Sports Equipment, Paddle Boat, Movie Theater Access and Boarding Pass Printing.

Westgate Park City Resort & Spa - The Nightly Resort Fee of $26.99 +tax includes the following resort services: WiFi Internet Access, Nightly Turndown Service, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Boarding Pass Printing, Ski Storage and Skier Valet Service.

Westgate Smoky Mountains Resort & Spa - The Nightly Resort fee of $9.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes and Boarding Pass Printing.

Westgate South Beach Resort - The Nightly Resort fee of $17.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Pool Amenities, Unlimited In-Room Coffee, In-Room Safes, Gas Grill Access, Sports Equipment Rentals & Board Games, Boarding Pass Printing.

Westgate Towers Resort - The Nightly Resort fee of $9.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes and use of the following additional amenities with internal shuttle service at sister property Westgate Vacation Villas: Fitness Center, Sports Court Access & Sports Equipment, Mini Golf, Bike Rentals, Movie Theater Access and Boarding Pass Printing.

Westgate Town Center Resort - The Nightly Resort fee of $12.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Putt Putt Golf, Boarding Pass Printing, Bike Rentals, Sports Equipment Rentals and Movie Theater Access.

Westgate Vacation Villas Resort - The Nightly Resort fee of $12.99 +tax includes the following resort services: WiFi Internet Access, Local Calls, Fitness Center, In-Room Safes, Sports Courts Access, Putt Putt Golf, Boarding Pass Printing, Bike Rentals, Sports Equipment Rentals and Movie Theater Access.

Check-In Policy: The minimum check-in age is 21.

Early Checkout Policy: In the event a guest checks out prior to the reserved check out date, the hotel will charge an early check-out fee of one night's room rate and resort fee plus applicable taxes.

No Show Policy: If No Show occurs, you will be charged for one night's room rate plus applicable taxes.

Overbooking Policy: In the extraordinary event of non-availability, due to overbooking or any other unforeseen circumstance, of a specified hotel, a substitute hotel of the same or higher quality may be used.

Non-Transferable Policy: Reservations are not transferable, and reservation name changes are not permitted.

Maximum Occupancy Policy: Due to safety and fire code regulations, there is a maximum occupancy limit set for every room at any of our Resort locations. This occupancy number limit is based on state and federal regulations in regards to the size and space of each room. Every person, regardless of age, is considered as one (1) person and is counted toward the maximum occupancy limit of persons for that room and location.

Deposit Refund: Please allow 3 to 4 weeks, or 1 to 2 statement billing cycles, for the processing of refunds.

Pet Policy: The following Pet Policy is for River Terrace Resort & Convention Center, Westgate Branson Lakes Resort, Westgate Branson Woods Resort, Westgate Flamingo Bay Resort, Westgate Historic Williamsburg Resort, Westgate Lakes Resort & Spa, Westgate Myrtle Beach Oceanfront Resort, Westgate Painted Mountain Golf Resort, Westgate River Ranch Resort & Rodeo, Westgate Smoky Mountain Resort & Spa, Westgate Towers Resort, Westgate Town Center Resort, Westgate Tunica Resort, Westgate Vacation Villas Resort, and Wild Bear Inn. All other resorts do not allow pets.

One dog or one cat is allowed per unit. Pet must not exceed 60 pounds. The following breeds are not allowed on property: Pit Bulls, Rottweilers, German Shepherds, Huskies, Alaskan Malamutes, Doberman Pinschers, Chow Chow and Presa Canario. The Pet/Cleaning Fee is $170.00. Additionally, we require a refundable pet deposit of $100.00, which is returned if there is no damage to the unit. At check-in, guests are required to advise the Front Desk that they have a pet. If the guest does not advise the Front Desk that they have a pet, and a pet is found in the room, they will be charged $190.00, in addition to the $100.00 deposit. Guests are fully responsible for their pet's actions and any damages that may occur. While the pet is in the unit it is expected to be supervised at all times. At the time housekeeping services are provided, the housekeepers will not service the unit if the pet is left unattended. It is the guest's responsibility to confirm with the resort Front Desk staff as to the locations outside of the guest's unit where pet will be permitted. When pet is out of the unit and on property, it is expected that the pet be on a leash and under the control of the handler. It is expected that the handler will pick up and properly dispose of any pet deposits. In the event a pet soils or stains fabric, additional charges may be assessed accordingly. Pet must not disturb other guests. The pet is not allowed in the Restaurants, Spa, Marketplace, Pool Areas, Game Rooms, and/or common retail space or amenities. This policy does not apply to service animals. Owners and Guests with service animals are not charged any of the above fees. Service animals are permitted at all resort locations whether they have a pet unit or not.

Weapons Policy: Resort premises are private property. The safety and security of our guests, visitors, vendors, and associates is of utmost importance to Westgate Resorts. This policy is designed for the protection of our guests, visitors, vendors, and associates, and pertains to the presence of weapons on premises owned and/or operated by Westgate Resorts. Any and all weapons, including but not limited to, firearms, knives, and/or explosives, concealed or not concealed, with or without a concealed weapon(s) permit, are not permitted by any person and/or for any reason except as expressly detailed here on any and all premises owned and/or operated by Westgate Resorts. What constitutes a weapon will be determined by Westgate Resorts in its sole and absolute discretion. Sworn, on-duty State and Federal law enforcement officers whose agency has jurisdiction at the applicable premises, and military personnel, may carry any weapon. Resort Associates may carry a weapon with express written permission or as part of their assigned duties. Shotguns are permitted at Westgate River Ranch Resort for the sole and express use at the Trap & Skeet Range. Any and all persons who possess a weapon on premises either as permitted or in violation of this Policy must follow all applicable Federal, State, and local laws with respect to that weapon. Persons found to be in violation of this Policy may be subject to applicable Trespass laws. This policy applies to any and all on Westgate Resorts' owned and operated properties. The company expects that these individuals will comply with all provisions of this policy. Where Federal and/or State law or rules differ, the company will abide by the applicable standard.

Package Handling & Storage Fees Policy for Westgate Lakes Resort & Spa, Westgate Palace Resort, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Towers Resort, Westgate Blue Tree Resort, Westgate Leisure Resort, Club Orlando, The Seasons, and Westgate South Beach Resort.

For reservations made on or after February 1, 2015, package handling and storage fees will apply, per package, to all packages that are shipped and/or stored at the resort prior to and/or during a guest stay. The fee for acceptance and secure storage for up to 20 packages is $5.00 per package, and $10.00 per package for 21 packages or more. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. While all efforts are made to keep stored packages as secure as possible, lost and/or stolen packages are not the ultimate responsibility of the resort.

Package Handling & Storage Fees Policy for Westgate Flamingo Bay Resort: Mailing & Package receiving/handling fee will apply to all items shipped to or stored at the resort prior to and/or during a guest stay. The fee for receiving/handling will be $2 for mail and $8 for packages up to 50 lbs. 51 lbs and over will be charged a rate of $0.75 per lb for each package. All items will be securely stored for up to 14 days from date of delivery or date placed into storage and will then be returned to sender, or will become the property of the Resort. Guests may contact the Mailing Center at ext. 4010 to purchase additional storage time at the rate of $5 per day, per item. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at the time the package is claimed. While all efforts are made to keep stored packages as secure as possible, lost and/or stolen packages are not the ultimate responsibility of the Resort.

Shuttle Service Policy & Disclaimer for ONLY Westgate Lakes Resort & Spa, Westgate Palace Resort, Westgate Vacation Villas Resort, Westgate Town Center Resort, and Westgate Towers Resort: Free Scheduled Transportation is available to Walt Disney World Resort and Universal Orlando Resort (restrictions apply). Limited seats available. Guest must pre-register at VIP services/Concierge desk to reserve seating prior to boarding. Shuttle times are subject to traffic and weather conditions and may occasionally run 15 to 20 minutes late. Your Resort/Hotel and/or Caesars Shuttle will not provide reimbursement for alternative taxi or limousine service due to missed shuttle. Groups of 13 or more may not use the courtesy shuttle, please call for a private charter. Handicap services must be scheduled 24 hours in advance, motorized scooters and foldable wheel-chairs are NOT eligible for wheel-chair accessible vehicle. Copy of handicap health card will be required for scheduling a wheel-chair accessible vehicle. Caesars Shuttle reserves the right to refuse the services to anyone who disregards rules and regulations of shuttle services. Caesars Shuttle will not be responsible for lost or stolen items left in the shuttle buses. There is NO smoking, eating, drinking, or luggage permitted on the shuttle.

No Smoking Policy: All of our rooms are non-smoking and any guests found to have been smoking in the room will be assessed a fee for additional cleaning. All of our Resorts are private property and deemed drug-free zones, and therefore do not allow the use or possession of illegal drugs and/or marijuana on property, regardless of state legalization laws on recreational or medical use. Persons found to be in violation of this Policy may be subject to applicable Trespass laws. This policy applies to any and all on Westgate Resorts' owned and operated properties. The company expects that these individuals will comply with all provisions of this policy. Where Federal and/or State law or rules differ, the company will abide by the applicable standard.

Please Note the Following

Room Reservations are not accepted by Hotel Provider until confirmed by confirmation number.

Hotel Provider reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation and/or if the deposit requirement(s) are not met due to insufficient funds or if the credit card declines at the time of deposit processing. Full and final payment is due upon arrival. Failure to provide full payment upon check-in will result in cancellation of the reservation and denial of a room assignment.

All rates are in US dollars.

Full and final payment is due upon arrival.

These Terms and Conditions are subject to change by Hotel Provider without notice.

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