Welcome to Westgate Palace Resort
Thank you for your patience throughout this world pandemic crisis and we welcome you to our Orlando resort. Knowing our common areas are used by guests and team members alike, we augmented our cleaning processes for everyone’s safety and peace of mind. To read more about our WestgateCARES program, please click here. Also, please see below for a list of opening dates and relevant information so you're aware of what's open during your stay.
Westgate Resorts requires that all guests & visitors wear face masks while inside our interior public spaces, restaurants & retail outlets until further notice.
Resort Information
Food & Beverage
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Drafts Sports Bar & Grill Express
Opening 12/21 | Hours: 7:00am - 8:00pm -
Palace Deli & Coffee Shop
Opening 12/21 | Hours: TBD
Pools
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Jacuzzi
Opening 12/21 | Hours: 9:00am - 11:00pm -
Oasis Pool
Opening 12/21 | Hours: 7:00am - 11:00pm -
Kiddie Pool
Opening 12/21 | Hours: 7:00am - 11:00pm
Activities & Amenities
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Activity Department
Opening 12/21 | Hours: 9:00am - 7:00pm -
Playground
Opening 12/21 | Hours: 7:00am - 7:00pm -
Theater
Opening 12/21 | Hours: TBD (Pool Drive In Movies Only) -
Sand Volleyball
Opening 12/21 | Hours: 9:00am - 6:00pm -
Basketball Court
Opening 12/21 | Hours: 9:00am - 6:00pm -
Pedal Boats (Marina)
Opening 12/21 | Hours: 9:00am - 6:00pm -
Fishing off the Marina
Opening 12/21 | Hours: 9:00am - 6:00pm -
Mission Control Game Room
Opening 12/21 | Hours: 9:00am - 5:00pm -
Ping Pong
Opening 12/21 | Hours: 9:00am - 6:00pm
Amenities
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Fitness Center
Opening 12/21 | Hours: 9:00am - 6:00pm -
Cabana Rentals
Opening 12/21 | Hours: 9:00am - 5:00pm -
Dry Cleaning (Same day service)
Opening 12/21 | Hours: 10:00am - 10:00pm -
Attractions Tickets Desk (Located in the Lobby)
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Serenity Spa by Westgate ( Located at nearby Westgate Lakes Resort & Spa)
Open | Hours: 10:00am - 6:00pm (Closed Monday)
WestgateCARES
We are doing our part to ensure the health, safety and well-being of our guests, Team Members and our communities by developing and sharing processes and procedures to aid in those efforts.
Phone Number Directory
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Activities Department x 3365
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Catering Services x 3352
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Concierge Desk x 3807
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Drafts Sports Bar & Grill Express x 3360
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Fitness Center x 3713
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Housekeeping x 0
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Internet Support 1-800-875-1610
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Manager on Duty x 3009
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Owner Services 1-800-925-9999
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Palace Deli & Coffee Shop x 3360
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Poison Control 1-800-222-1222
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Reservations (Guests) 1-888-808-7410
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Reservations (Owners) 1-800-925-9999
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Resort Services x 0
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Security x 3357
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Tickets2You Attraction Tickets Desk x 3302
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Westgate Palace Resort 407-996-6000
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Westgate Palace Resort Fax 407-996-6010
