Welcome to Westgate Palace Resort
At Westgate Resorts, our highest priority is providing the ultimate guest experience and customer service to guests like you! Along with our newly renovated accommodations, we consistently deliver high-quality service to our visitors to create a phenomenal overall vacation experience. Plus, our resort teams are dedicated to ensuring all public spaces and accommodations meet our updated health and safety standards.
Before traveling, please be sure to check updated guidelines and mandates. Westgate Resorts encourages all guests and team members to wear face masks inside our interior public spaces, restaurants & retail outlets. Visit WestgateCARES.com to learn about everything we're doing to deliver the safest stay possible.
Resort Information
Food & Beverage
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Drafts Sports Bar & Grill Express
Open | Hours: 7:00am - 8:00pm -
Open | Hours: TBD
Pools
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Jacuzzi
Open | Hours: 7:00am - 11:00pm -
Oasis Pool
Open | Hours: 7:00am - 11:00pm -
Kiddie Pool
Open | Hours: 7:00am - 11:00pm
Activities & Amenities
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Activity Department
Open | Hours: 9:00am - 5:00pm -
Playground
Open | Hours: 7:00am - 5:00pm -
Theater
Open | Hours: TBD (Pool Drive In Movies Only) -
Sand Volleyball
Open | Hours: 9:00am - 5:00pm -
Basketball Court
Open | Hours: 9:00am - 5:00pm -
Pedal Boats (Marina)
Open | Hours: 9:00am - 5:00pm -
Fishing off the Marina
Open | Hours: 9:00am - 5:00pm -
Mission Control Game Room
Open | Hours: 9:00am - 5:00pm -
Ping Pong
Open | Hours: 9:00am - 5:00pm
Amenities
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Fitness Center
Open | Hours: 6:00am - 11:00pm -
Cabana Rentals
Open | Hours: 9:00am - 5:00pm -
Dry Cleaning (Same day service)
Open| Hours: Must be in before 9:00am -
Attractions Tickets Desk (Located in the Lobby)
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Serenity Spa by Westgate ( Located at nearby Westgate Lakes Resort & Spa)
Open | Hours: 10:00am - 6:00pm
WestgateCARES
We are doing our part to ensure the health, safety and well-being of our guests, Team Members and our communities by developing and sharing processes and procedures to aid in those efforts.
Phone Number Directory
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Activities Department x 3365
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Catering Services x 3352
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Concierge Desk x 3807
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Drafts Sports Bar & Grill Express x 3360
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Fitness Center x 3713
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Housekeeping x 0
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Internet Support 1-800-875-1610
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Manager on Duty x 3009
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Owner Services 1-800-925-9999
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Palace Deli & Coffee Shop x 3360
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Poison Control 1-800-222-1222
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Reservations (Guests) 1-888-808-7410
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Reservations (Owners) 1-800-925-9999
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Resort Services x 0
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Security x 3357
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Tickets2You Attraction Tickets Desk x 3302
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Westgate Palace Resort 407-996-6000
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Westgate Palace Resort Fax 407-996-6010
