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Welcome to Westgate Palace Resort

At Westgate Resorts, our highest priority is providing the ultimate guest experience and customer service to visitors like you! We consistently deliver high-quality service to our visitors to create a phenomenal overall vacation experience and our resort teams are dedicated to ensuring all public spaces and accommodations meet our updated health and safety standards.

Westgate Resorts encourages all guests and team members to wear face masks inside our interior public spaces, restaurants & retail outlets.

Resort Information

Food & Beverage

Pools

  • Jacuzzi
    Open | Hours: 7:00am - 11:00pm

  • Oasis Pool
    Open | Hours: 7:00am - 11:00pm

  • Kiddie Pool
    Open | Hours: 7:00am - 11:00pm

Activities & Amenities

  • Activity Department
    Open | Hours: 9:00am - 5:00pm

  • Playground
    Open | Hours: 7:00am - 5:00pm

  • Theater
    Open | Hours: TBD (Pool Drive In Movies Only)

  • Sand Volleyball
    Open | Hours: 9:00am - 5:00pm

  • Basketball Court
    Open | Hours: 9:00am - 5:00pm

  • Pedal Boats (Marina)
    Open | Hours: 9:00am - 5:00pm

  • Fishing off the Marina
    Open | Hours: 9:00am - 5:00pm

  • Mission Control Game Room
    Open | Hours: 9:00am - 5:00pm

  • Ping Pong
    Open | Hours: 9:00am - 5:00pm

Amenities

  • Fitness Center
    Open | Hours: 6:00am - 11:00pm

  • Cabana Rentals
    Open | Hours: 9:00am - 5:00pm

  • Dry Cleaning (Same day service)
    Open| Hours: Must be in before 9:00am

  • Attractions Tickets Desk (Located in the Lobby)

  • Serenity Spa by Westgate ( Located at nearby Westgate Lakes Resort & Spa)
    Open | Hours: 10:00am - 6:00pm

WestgateCARES

We are doing our part to ensure the health, safety and well-being of our guests, Team Members and our communities by developing and sharing processes and procedures to aid in those efforts.

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Phone Number Directory

  • Activities Department x 3365

  • Catering Services x 3352

  • Concierge Desk x 3807

  • Drafts Sports Bar & Grill Express x 3360

  • Fitness Center x 3713

  • Housekeeping x 0

  • Internet Support 1-800-875-1610

  • Manager on Duty x 3009

  • Owner Services 1-800-925-9999

  • Palace Deli & Coffee Shop x 3360

  • Poison Control 1-800-222-1222

  • Reservations (Guests) 1-888-808-7410

  • Reservations (Owners) 1-800-925-9999

  • Resort Services x 0

  • Security x 3357

  • Tickets2You Attraction Tickets Desk x 3302

  • Westgate Palace Resort 407-996-6000

  • Westgate Palace Resort Fax 407-996-6010

Enhanced Standards

Beer and Food | Drafts Sports Bar & Grill | Westgate Palace Resort | Orlando, FL | Westgate Resorts

Drafts Sports Bar & Grill Express

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Westgate Palace Resort

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