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Welcome to Westgate Palace Resort

Thank you for your patience throughout this world pandemic crisis and we welcome you to our Orlando resort. Knowing our common areas are used by guests and team members alike, we augmented our cleaning processes for everyone’s safety and peace of mind. To read more about our WestgateCARES program, please click here. Also, please see below for a list of opening dates and relevant information so you're aware of what's open during your stay.

Westgate Resorts requires that all guests & visitors wear face masks while inside our interior public spaces, restaurants & retail outlets until further notice.

Resort Information

Food & Beverage

Pools

  • Jacuzzi
    Opening Summer 2021 | Hours: 9:00am - 11:00pm

  • Oasis Pool
    Opening Summer 2021 | Hours: 7:00am - 11:00pm

  • Kiddie Pool
    Opening Summer 2021 | Hours: 7:00am - 11:00pm

Activities & Amenities

  • Activity Department
    Opening Summer 2021 | Hours: 9:00am - 7:00pm

  • Playground
    Opening Summer 2021 | Hours: 7:00am - 7:00pm

  • Theater
    Opening Summer 2021 | Hours: TBD (Pool Drive In Movies Only)

  • Sand Volleyball
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

  • Basketball Court
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

  • Pedal Boats (Marina)
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

  • Fishing off the Marina
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

  • Mission Control Game Room
    Opening Summer 2021 | Hours: 9:00am - 5:00pm

  • Ping Pong
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

Amenities

  • Fitness Center
    Opening Summer 2021 | Hours: 9:00am - 6:00pm

  • Cabana Rentals
    Opening Summer 2021 | Hours: 9:00am - 5:00pm

  • Dry Cleaning (Same day service)
    Opening Summer 2021 | Hours: 10:00am - 10:00pm

  • Attractions Tickets Desk (Located in the Lobby)

  • Serenity Spa by Westgate ( Located at nearby Westgate Lakes Resort & Spa)
    Open | Hours: 10:00am - 6:00pm (Closed Monday)

WestgateCARES

We are doing our part to ensure the health, safety and well-being of our guests, Team Members and our communities by developing and sharing processes and procedures to aid in those efforts.

Read More

Phone Number Directory

  • Activities Department x 3365

  • Catering Services x 3352

  • Concierge Desk x 3807

  • Drafts Sports Bar & Grill Express x 3360

  • Fitness Center x 3713

  • Housekeeping x 0

  • Internet Support 1-800-875-1610

  • Manager on Duty x 3009

  • Owner Services 1-800-925-9999

  • Palace Deli & Coffee Shop x 3360

  • Poison Control 1-800-222-1222

  • Reservations (Guests) 1-888-808-7410

  • Reservations (Owners) 1-800-925-9999

  • Resort Services x 0

  • Security x 3357

  • Tickets2You Attraction Tickets Desk x 3302

  • Westgate Palace Resort 407-996-6000

  • Westgate Palace Resort Fax 407-996-6010

Enhanced Standards

Beer and Food | Drafts Sports Bar & Grill | Westgate Palace Resort | Orlando, FL | Westgate Resorts

Drafts Sports Bar & Grill Express

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Westgate Palace Resort

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