Westgate’s Year in Review

Jan 01, 2024

Westgate's Year In Review | Westgate Resorts
By Westgate Resorts

Throughout 2023, Westgate Resorts has once again focused on creating lasting and cherished vacation memories for our valued owners with all sorts of unforgettable getaways for your entire family. With so many vacation options to choose from, we are proud that you have entrusted us with your family’s vacation memories – you are the reason our team members go above and beyond to make your vacation dreams come true.

We’ve enjoyed welcoming so many of our owner families this year, and our team members have worked hard to add even more value to your vacation ownership as we look forward to welcoming more of you in 2024!

2023: Over Four Decades of Westgate Memories!

WOW Loyalty – Vacation More. Get More.™

Our World of Westgate (WOW) Loyalty program celebrated more than 300,000 members and growing! Since launching this completely free program in February 2022, we have provided over $2 million in complimentary resort credits and discounts at our restaurants, retail and spa outlets for our owners.* If you haven’t signed up yet, what are you waiting for?! The program is completely free!

We also have an exciting update for our silver owners. Starting January 1, 2024, silver WOW members will now receive a complimentary $25 annual resort credit. This annual resort credit offers you the perfect opportunity to indulge a bit more during your stay, whether you opt for a spa treatment or a special celebratory dinner. We value our owners and want you to take advantage of this amazing way to maximize your vacation time! Feel free to utilize the credit all at once on a single item or across multiple purchases throughout your vacation. Members simply need to pay their HOA dues by January 2, 2024, and your annual resort credit will automatically be posted to your account.

We are also excited to announce our newest partnership with Enterprise Holdings. For the first time ever, WOW Elite members receive complimentary National® Emerald Club® Executive™ status for as long as they are a WOW member! Executive status members enjoy faster access to free car rental days, complimentary vehicle upgrades and so much more!

Along with your annual resort credit, discounted additional nights and other on property discounts and benefits, WOW members now have access to WOW Partner Deals, which provide even more discounts on everyday items and services, including shopping, concert tickets, sporting events and more! Check out WOW Partner Deals by going to WorldofWestgate.com. WOW members have saved on everything from AMC and Regal movie tickets to Sam’s Club memberships, Disneyland tickets and Broadway shows, not to mention MLB and NBA games. With WOW, the benefits keep on growing! If you are not already a member, enroll at WorldofWestgate.com or call 800-925-9999 (option 4)!

World of Westgate Mastercard® Credit Card

If you’re looking for a credit card designed for travel and vacation ownership in mind, the World of Westgate credit card is exactly what you’ve been searching for! The World of Westgate Mastercard® offers incredible savings, no annual fees and unlimited rewards.**

The World of Westgate Mastercard®, a credit card designed specifically for Westgate owners. Earn 3% back on Westgate Resorts purchases, including your HOA dues, plus 1% back everywhere else Mastercard® is accepted.** Apply today and discover your credit line with no impact on your credit score.*** Once approved, you’ll receive your virtual card to use immediately. You can add your card to your Apple or Google Wallet and begin making purchases immediately to earn rewards toward your next Westgate vacation!

Click here to learn more about the World of Westgate Mastercard® and its many benefits.

Westgate Cruise & Travel

At Westgate, we want to ensure you get the most out of your timeshare ownership even when you’re not vacationing with us. As part of the World of Westgate, all silver through elite members receive a complimentary silver or gold membership to the Westgate Cruise & Travel Collection with access to exclusive member savings!

Owners receive savings of up to 60% off regularly priced hotels, resorts, cruises, car rentals, tours and more.

Since 2017, Westgate owners have saved almost $19 million on their non-Westgate travel just by booking through Westgate Cruise & Travel Collection.

Activating your complimentary silver or gold Westgate Cruise & Travel collection membership just takes a quick call. You’ll receive a $500 or $1,000 travel credit bonus based on your tier that you can use as a discount toward qualifying travel reservations for up to 12 months! Please call 833-279-2069 to activate your benefits and start saving more today! Discover everything Westgate Cruise & Travel has to offer today!

WestgateOwners.com & Westgate Resorts Mobile App

WestgateOwners.com is a one-stop-shop where you can reserve your Westgate vacation online, access discounted fees, check out WOW Loyalty benefits and more! Since 2018, more than 235,000 owners have booked their reservations through WestgateOwners.com! A newly added section called WOW News offers the latest Westgate news and ownership information, including special offers, benefits and tips in one easy-to-access place. WOW News is located on the right-hand side of your account dashboard.

We have also enhanced our usage rights rules to offer increased flexibility and even more significant cost savings. Through borrowing, you have the ability to utilize your timeshare week from an upcoming usage year within the current usage year, allowing you to extend your stay or simply enjoy more vacations. Going forward, the developer exchange fee associated with borrowing your future week has been eliminated, resulting in an instant savings of $169!

Westgate is also pleased to announce that you can now access both your Westgate Cruise & Travel Collection and Interval International membership accounts directly by visiting WestgateOwners.com. No more separate logins are needed – just one more way we are making your ownership experience even easier.

You can also access your account through our newly redesigned Westgate Resorts Mobile App. This new version combines a complete redesign with added features to enhance your vacation experience.

The Westgate Mobile App is your one-stop-shop to features like expedited resort check-in, access to your World of Westgate on-property discounts, resort credits and more! You can also submit guest service and maintenance requests, view your resort map and check your resort folio. Coming soon, you’ll be able to check out through the app. Be in control of your vacation every step of the way! If you haven’t already, download the Westgate Mobile App in the Apple or Google Play Store today!

Westgate Resorts Foundation

As we focus on perfecting the vacation ownership experience year after year, we never forget about giving back. Westgate Foundation proudly invests in the resort communities where our team members live and work.

In the past three years, we have donated over $2.3 million to nonprofits equally committed to our mission, including ending the opioid epidemic, family stability, military and veteran support, workforce readiness and our team member crisis fund. The Westgate Foundation supports these missions through grant-making and volunteerism in our resort communities nationwide.

To learn more or support the Westgate Foundation, you can visit our website at WestgateFoundation.org.

Westgate Entertainment & Excursions

  • Barry Manilow: The Hits Come Home! – In September 2023, the legendary Barry Manilow celebrated breaking the record for the most performances at the Westgate Las Vegas International Theater! Barry surpassed Elvis Presley’s previous record of 636 shows on our historic International Theater stage!

  • Frankie Valli and the Four Seasons – The original Jersey boy returned to the International Theater stage at Westgate Las Vegas in 2023 with new dates just announced in 2024! Don’t miss the timeless classics that you know and love!

  • Kool & The Gang – Back by popular demand and after multiple sold-out shows, the legendary funk group Kool & the Gang returns to the stage at Westgate Las Vegas Resort & Casino with their Westgate Las Vegas residency extended into 2024! Get ready to groove to their chart-topping hits with one of the most celebrated bands of our time.

  • Westgate Resorts named Official Resort Partner of the XFL – In 2023, spring football made a comeback with the XFL naming Westgate Resorts as its the official resort partner. Westgate hosted stadium activations and offered exclusive hospitality upgrades for fans throughout the season.

  • The Haunting of River Ranch – Continuing the freaky fun from 2022, weekends in October 2023 and 2024 at River Ranch feature a haunted house and hayride with a never-before-heard story at The Haunting of River Ranch Halloween event. The event features a family-friendly area for pumpkin-picking and fall photo ops.

When you check in, there’s a lot to check out! We are excited to offer our new Westgate Excursions program, designed to help you explore our resort destinations like never before. Our experienced guides will lead you on exciting adventures beyond our resorts, including hiking trips, whitewater rafting, dinner shows, wine tours and so much more! WOW Loyalty owners and members receive 15% off when they book an excursion. Explore all of our excursions today by visiting WestgateResorts.com/Excursions.

2023 Resort Updates

Every year, Westgate completes hundreds of millions of dollars in construction and renovation projects throughout each of our resorts to improve the overall owner and guest experience. We want to highlight some of those exciting changes for you:

  • Westgate Las Vegas Resort & Casino – The resort unveiled new, luxe two-bedroom villas that are now available when exchanging your week to Westgate Las Vegas Resort & Casino. Sid’s Café, renamed Sid’s, and Mr. S received major remodels, including contemporary flooring, vibrant artwork, state-of-the-art air conditioning, new tables and chairs, plus so much more to enhance the inviting ambiance of each location.

  • Westgate Historic Williamsburg Resort – A complete remodel of our timeshare villas with refreshed interiors, featuring fresh paint, new flooring and state-of-the-art kitchen appliances and fixtures that offer modern conveniences while staying true to a historical look and feel.

  • Westgate Palace Resort – The timeshare villas in Tower A received a complete refresh to improve function, comfort and amenities, including modern cabinets, countertops and stainless-steel appliances. Contemporary flooring, paint, lighting and décor were also added. This means that all 408 two-bedroom villas at Westgate Palace are now completely renovated. Starting in January 2024, 60 villas will receive new furniture, contemporary fixtures, as well as state-of-the-art equipment and appliances.

  • Westgate Cocoa Beach Resort – The comprehensive renovation of this Polynesian-themed resort’s beachside building includes brand-new furniture and appliances, along with fully refreshed bathrooms. The new accommodations are peacefully set away from the main resort building, giving guests a quieter atmosphere with immediate access to the beach and the resort’s luxury beach concierge, just steps away from their room.

  • Westgate Cocoa Beach Pier – The Cocoa Beach Pier underwent a $3.5-million renovation and opened five new dining and retail concepts.

  • Westgate Park City Resort & Spa – The resort’s Elk Lodge villas received posh flooring, lively fixtures and drapery, bright lighting, contemporary flooring and plush furniture to elevate those units for our owners and guests. Each bathroom and kitchen also received upgrades to create more tranquil and functional spaces.

  • Westgate Myrtle Beach Oceanfront Resort – The roof was replaced on Tower 2000 and a covered walkway was added to connect it to Tower 1000 and our brand new $20 million parking garage.

  • Westgate Branson Woods Resort - Branson Woods received extensive upgrades, including five cabin remodels and 68 villa renovations in Building 1000, complete with vibrant decor and flooring, modern kitchen cabinetry, walk-in showers and contemporary flooring. Another 72 villas in Building 3000 are receiving similar upgrades and are expected to be completed in Fall 2024!

  • Westgate Painted Mountain Resort - Westgate Painted Mountain Resort is undergoing some exciting new upgrades, including 32 villa remodels. Each villa will receive modern flooring, glass-enclosed showers, luxe living room furniture and more when renovations are expected to be completed in Summer 2024!

  • Westgate Smoky Mountain Resort & Water Park – Our resort in the Smokies is expanding with the addition of four new cabins! Work has begun, and they are expected to be completed by Winter 2025!

  • Westgate River Ranch Resort & Rodeo – Westgate River Ranch is currently working on exciting new renovations to its Cabins 9 through 15 to modernize. Contemporary flooring, luxe cabinets and vanities, elegant shower tiles and doors added to enhance each cabin. Accompanying those additions will be state-of-the-art appliances, vibrant lighting, technology upgrades, comfortable furniture and handpicked fixtures to tie each space together. The cabins are expected to be completed by Spring 2024.

2023 Westgate Achievements

Over the last year, some of our resorts were prominently featured in several publications and media outlets:

  • Westgate River Ranch Resort & Rodeo – Voted the No. 1 Glamping Spot in USA Today’s 10Best Awards for 2023!

  • Westgate Vacation Villas Resort – The resort and its Shipwreck Island Water Park was voted No. 10 in USA Today’s list of the 15 best Orlando hotels with pools, water slides and water parks in 2023!

  • Westgate Lakes Resort & Spa – Recognized as the sixth best resort in Orlando and the only villa-style resort to appear on Condé Nast Traveler’s 35th annual Readers’ Choice Awards.

  • ARDA Awards – The American Resort Development Association (ARDA) awarded top honors to Westgate Resorts and its team members across seven categories in 2023, including Best Special Event for Westgate’s 2023 Military Weekend.

  • Military Weekend – In its 12th year, Westgate provided over 1,000 complimentary vacations in December 2023 to military families across the country and honored them with a special celebratory event at Westgate Vacation Villas & Town Center Resort.

We’re Looking Forward to 2024!

Your support as a member of the Westgate Resorts family made all the difference in 2023. We know great things are coming in 2024 as your source for a lifetime of vacation memories.

If you’re a Westgate owner, call 800-925-9999 or log in to your Owner Account to learn more. Non-owners can call 407-992-7827 for additional information.

* Benefits do not apply to owners who have acquired their timeshare week(s) from any third party not directly associated with Westgate Resorts.


** Subject to eligibility. Offer is exclusive to World of Westgate Mastercard® credit cardholders. See Rewards Program Terms & Conditions and Credit Program Cardholder Agreement for more details.

*** If you accept an offer we will conduct a hard credit pull which may impact your credit score.

World of Westgate Mastercard® Credit Card accounts are issued by First Electronic Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard® and the circles design are registered trademarks of Mastercard® International Incorporated.

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