Extended Stay Terms & Conditions

• Unless otherwise stated, excluding hotels/resorts located in New York City, an Extended Stay guest may stay 28 or more consecutive rental room nights on hotel/resort grounds. Any stays with less than 28 rental room nights as described above may be quoted the current Best Available Rate or other discounted rental room rate made available to the public.

• For each stay of 28 consecutive rental room nights in any unit on resort grounds, the guest must check-out, remove all personal possessions, and proceed to the Front Desk to check-in for a new reservation and unit assignment. Guests may not stay in any unit for longer than 28 consecutive room nights at any Westgate resort or hotel, unless approved directly and in writing by the resort GM or other Executive level authority.

• Pursuant to the aforementioned, and excluding hotels/resorts located in New York City, an Extended Stay reservation may not surpass a total of 179 consecutive room nights on any resort grounds. Any guest requiring more than 179 consecutive rental room nights will be required to check-out after night 179, remove all personal possessions from the resort, and vacate the resort grounds for at least 24 hours before being allowed to return to the resort under a new unit and new reservation of any type.

• Westgate’s New York City hotels and/or resorts do not participate in Extended Stay programs and/or discounts.

• For purposes of clarification, a guest may not stay in any unit or units on hotel/resort grounds for longer than 28 consecutive rental room nights. The Guest will be required to check-out after night 28, remove all personal possessions from the hotel/resort, and vacate the resort grounds for at least 24 hours before being allowed to return to the resort under a new unit and new reservation of any type.

Extended Stay reservations may receive a discount off the current Retail Rate that is subject to review and approval of Westgate Resorts Revenue Management Department. The Extended Stay Discount Rental Rate will vary by resort, room type and seasonality. The Extended Stay Discount Rental Rate Program is subject to resort availability, rate plan availability and program participation. Due to the special requirements of an Extended Stay reservation, rooms may or may not be made available for an Extended Stay Discount Rate, even when there is general availability and/or other rate plan availability for the selected resort. Please note that only select Westgate Resorts have program participation, and some may be excluded in its entirety.

Room Types that are available for an Extended Stay Discount Rate is subject to resort availability, rate plan availability, program participation and may vary by resort and by season. Certain resorts may designate only certain units/unit types for an Extended Stay reservation at their sole discretion.

• Guest must first complete the mandatory “Extended Stay Discount Rental Rate Reservation Request Form” in order to receive an Extended Stay quote, located here: https://www.westgateresorts.com/extended-stay

• By completing and returning the online Extended Stay Discount Rental Rate Reservation Request Form, the guest agrees to all Extended Stay Program Policies, Hotel Policies, and general Terms & Conditions, located here: https://www.westgateresorts.com/extended-stay/terms-conditions/

• By completing and returning the online Extended Stay Discount Rental Rate Reservation Request Form, the guest agrees to all Extended Stay Program Policies, Hotel Policies, and general Terms & Conditions, located here: https://www.westgateresorts.com/extended-stay/terms-conditions/

• All Extended Stay Reservation Request Forms will be reviewed and responded to within 3 Business Days.

• Extended Stay reservations require a credit card for the deposit payment and a credit card must remain on file for the entire length of the reservation, even if any or all deposits are paid in cash.

• An additional refundable Damage Deposit of $250 will be required upon check-in. If no damage is found to the unit upon check-out, the $250 Damage Deposit will be refunded. If any damage is caused by the guest or their visitors to the unit and/or to the property, the Damage Deposit will be forfeited and the guest may be subject to further property damage fees, up to and including legal action, as stated in the Damage Policy.

• Guest agrees to adhere to all Extended Stay Program Policies, Hotel Policies, and general Terms & Conditions as contained herein for the duration of their stay.

• Guest may be required to change room assignment according to Program Policy.

• Extended Stay Discount Rates are not valid for existing reservations, Groups or special events.

• The Westgate Resorts general Terms & Conditions and Hotel Policies may be accessed at any time, at the sole responsibility of the Guest, located here: https://www.westgateresorts.com/terms-and-conditions/.

• All Program Policies, Hotel Policies, and general Terms & Conditions are subject to change at any time in Westgate’s sole and absolute discretion.

Completion of the Extended Stay Discount Rental Rate Reservation Request Form by any Person(s) and/or Guest(s) (herein “Guest”) does not enter Guest and Westgate Resorts into a Landlord-Tenant Agreement, and/or business partnership or relationship. The Guest further agrees and recognizes that the Extended Stay Rate Discount Rental Program is that of a nightly rental rate discount being provided by Westgate Resorts to the Guest, and does not constitute that of a Lease Agreement, Written Agreement, Oral Agreement, and/or Residential Agreement. By completing the Extended Stay Discount Rental Rate Reservation Request Form, the Guest agrees to relinquish and waive any and all rights to claims of federal, state or local residency law(s), including but not limited to Squatters Rights and/or Adverse Possession. Furthermore, Extended Stay Discount Rental Rate Program Guests agree to abide by Local and State Trespassing Laws for the entire duration of the stay.

Extended Stay reservations require a deposit of 7-night’s room rate plus applicable taxes at the time of booking. Extended Stay reservations require a credit card for the deposit payment and a credit card must remain on file for the entire length of the reservation, even if any or all deposits are paid in cash.

After the initial deposit is successfully collected from the guest, Extended Stay reservations require a full pre-payment for the next 7 consecutive room nights stay, plus applicable taxes. Pre-payment will be due 24-hours prior to the next set of 7 consecutive room nights stay. Failure of pre-payment will result in cancellation of reservation for any remaining room nights and the Early Check-out Policy will be applied. For any stays of less than 28 consecutive room nights, the guest will be charged at the current Retail Rate for all room nights stayed and will not be granted the Extended Stay Discount Rate.

For any Extended Stay reservations that check-out early and complete a stay of less than the Minimum Night Stay Requirement, the guest will be charged at the current Retail Rate for ALL room nights stayed and will not be granted the Extended Stay discount.

Extended Stay reservations require a deposit of 7-night’s room rate plus applicable taxes at the time of booking. Cancellations must be made 30-days prior to arrival by 4pm Hotel time in order to receive a full deposit refund. Reservations that cancel within 30-days of arrival after 4pm Hotel time forfeit the 7-night’s room rate plus applicable taxes deposit. Any reservations that cancel or alter their check-out date during check-in or during their stay are subject to the Early Check-out Policy.

Extended Stay reservations that No-Show-To-Hotel forfeit the entire 7-night’s room rate deposit plus applicable taxes.

• Extended Stay reservations may or may not be extended at the same rate and/or in the same room type as an existing confirmed reservation. An extension request of an already confirmed Extended Stay reservation, at any time, is subject to the requirement of a new reservation for the additional date(s) and will be subject to availability and prevailing rates at that time.

• Guest may also be required to check-out, remove all personal possessions, and proceed to the Front Desk to check-in for a new reservation and unit assignment. Guest may not stay in any same unit for longer than 28 consecutive room nights at any Westgate resort or hotel.

• Guest may be required to complete a new Extended Stay Discount Rental Rate Reservation Request Form online and agree to all Program Policies, Hotel Policies, and Terms & Conditions

An additional refundable Damage Deposit of $250 will be required upon check-in. If no damage is found to the unit upon check-out, the $250 Damage Deposit will be refunded. If any damage is caused by the guest to the unit and/or to the property, the Damage Deposit will be forfeited and the guest may be subject to further property damage fees, up to and including legal action, as stated in the Damage Policy.

Damage to the property committed by any guest or person while on Westgate property grounds, including but not limited to common areas and/or property amenities, guest rooms, fixtures, furnishings, artwork, decor or linens, will incur additional charges that will be assessed to the guest or person, which is subject to the type and extent of the damage, per Resort Management’s discretion, but not to exceed 120% of fair replacement value. Furthermore, any guest or person who negligently or intentionally causes damage to Westgate property grounds shall be liable for damages sustained by the hotel staff, including the hotel's loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired. Willful and intentional property or personal damage committed or caused by any person(s) on Westgate property will be reported to the appropriate law enforcement agency and Westgate reserves all rights to pursue criminal and civil charges against those who commit acts of property or personal destruction.

Extended Stay reservations will receive one full-service room cleaning for every 7-nights, which is defined as dusting, vacuuming, mopping in tiled areas, linen and towel change, emptying trash, cleaning of bathroom, kitchen and balcony (if applicable) and replenishment of toiletries and toilet paper. Day of service is determined at the time of room assignment and will be communicated during check-in. Additional housekeeping services are available a-la-carte and can be purchased from the Front Desk.

While Extended Stay reservations are not required to pay a Resort Fee or Destination Fee, fees for Wi-Fi, Water Park Entry, Parking and other separately ticketed items, amenities, venues, and/or events will apply, if applicable.

Please visit https://www.westgateresorts.com/terms-and-conditions/ for the full Dog Friendly Policy and Service Animal Policy.

Extended Stay reservations may be commissionable, but is subject to pre-approval by SVP, Revenue Management.

• Requests for an Extended Stay Discount Rental Rate Reservation MUST completed and acknowledged here: https://www.westgateresorts.com/extended-stay/.

• No quotes will be given verbally, and no quotes will be provided without the completion of the Extended Stay Discount Rental Rate Reservation Request Form.

The following information will need to be provided by the Guest:

1. First Name

2. Last Name

3. Phone number

4. Email address

5. Desired Resort or Destination

6. Check-in

7. Check-out (must be 28+ nights)

8. Number in party (Adults / Children)

9. Desired room type or room type amenities

10. Special requests or comments